Terms and Conditions

Hope Restored Counselling and Psychotherapy

Welcome to the Hope Restored Counselling and Psychotherapy website (“Site”). By accessing or using our Site, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with these Terms, you should not use our Site.


1. Use of the Site

  • This Site is provided for informational and administrative purposes only.

  • You may browse the Site, learn about our services, and use available features (such as contact forms or appointment requests).

  • You agree not to misuse the Site by attempting unauthorized access, disrupting services, or using it for unlawful purposes.


2. Not a Substitute for Medical or Emergency Services

  • The content on this Site is for general informational purposes and is not a substitute for medical, psychiatric, or psychological diagnosis or treatment.

  • If you are experiencing an emergency or crisis situation, please call 911 (or your local emergency number) or go to the nearest emergency department.

  • For non-emergency mental health support in Canada, you may also call or text 988 (Suicide Crisis Helpline).


3. Appointments and Services

  • Booking requests made through the Site are not final until confirmed by our office.

  • Cancellation, rescheduling, and payment policies are outlined at the time of booking.

  • Services are provided in accordance with professional standards and applicable laws.


4. Privacy

  • We respect your privacy and protect your personal information in accordance with our [Privacy Policy].

  • Any personal details you provide through the Site (e.g., contact forms or booking requests) are used solely for service delivery and administrative purposes.


5. Third-Party Links and Services

  • Our Site may include links to third-party websites or use external platforms (e.g., video conferencing, booking, or payment systems).

  • We are not responsible for the content, security, or practices of these third-party services.


6. Intellectual Property

  • All content on this Site, including text, images, logos, and design, is the property of Hope Restored Counselling and Psychotherapy unless otherwise stated.

  • You may not copy, distribute, or use any materials without our written permission.


7. Disclaimer of Liability

  • While we aim to keep information on this Site accurate and up to date, we make no warranties or guarantees about the completeness, reliability, or accuracy of the content.

  • We are not responsible for any loss, damage, or inconvenience caused by use of the Site or reliance on its content.


8. Modifications

  • We may update these Terms and Conditions at any time.

  • By continuing to use the Site after changes are posted, you agree to the revised Terms.


9. Governing Law

  • These Terms are governed by the laws of the Province of Ontario and the applicable laws of Canada.

  • Any disputes will be resolved in the courts of Ontario.


10. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

hello@hoperestoredpsychotherapy.com

Hope Restored Counselling and Psychotherapy

We exist because too many people have had to navigate their healing journey alone or in spaces that never truly saw them. We’re here to change that.